Frequently Asked Questions

Will my health insurance pay for counseling?

Here at Hopeology, we accept BCBSIL PPO, Aetna, Cigna, Optum/United Health Care, and Medicare. We unfortunately are not in-network with any HMO or Medicaid plans at this time. It is important for you to confirm your benefits with your insurance company. We can help assist you with this process before your first appointment. Contact us for assistance.

What if my insurance is out-of-network or not accepted at Hopeology?

We want to work with you regardless of your insurance status. Please contact us to further discuss your needs.

Can you prescribe medications?

Hopeology is not able to prescribe medications at this time. The licensed psychologists at Hopeology hold doctoral degrees in psychology. Unlike psychiatrists—who are medical doctors able to prescribe medication—psychologists specialize in treating mental health disorders via therapeutic interventions targeting behaviors.

How often should I come to therapy?

We have found that most people benefit from starting with weekly appointments. You and your therapist can decide to meet less frequently as you progress toward reaching your therapeutic goals. Even after goals have been reached, many clients decide to continue coming for occasional appointments to maintain their process, such as once per month.